Last updated: November 18, 2025
Zerin Technologies LLC ("us", "we", or "our") operates http://www.familytools.app and www.familytoolsapp.com (the "Site/App"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users.
We use your Personal Information only for providing and improving the Site/App. By using the Site/App, you agree to the collection and use of information in accordance with this policy.
While using our Site/App, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
We do NOT collect:
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease contact data or any other data to third parties, and we will not provide your information to any third party, government agency, or company unless compelled to by law or with your explicit consent.
Payment processing is handled entirely by third-party payment processors:
We do not collect, store, or have access to your credit card information, billing addresses, or other payment details. All payment information is provided directly to and processed by these third-party payment processors in accordance with their respective privacy policies and security standards (including PCI-DSS compliance).
The only payment-related information we may receive from these processors is:
We collect anonymized crash data to help us identify and fix technical issues within the app. This data may include:
This information is collected in an anonymized format and cannot be used to identify individual users.
We collect anonymized usage data to understand how the app is being used and to improve user experience. This data may include:
This information is collected in an anonymized format using self-hosted analytics tools and cannot be used to identify individual users.
Our crash analytics services are provided by third-party service providers who are compliant with Apple App Store and Google Play Store requirements. Our usage analytics are self-hosted to maintain maximum privacy control. These providers:
Account Owners have control over analytics collection and can opt out of both crash analytics and usage analytics for their entire family at any time through the app settings.
Opting out of analytics will not affect your ability to use any features of the Site/App. Your analytics preferences are respected immediately upon selection.
The safety of children is our top priority. All content generated by the site/app is for general audiences and is meant to be appropriate for all age groups. No content created by us will be adult in nature.
Content shared by family members in the app is not monitored or censored by us and is at the discretion of each user. Account Owners (parents/guardians) have the ability to monitor, alter, and delete all family user-generated content. Account Owners can also suspend or remove users from the family account at any time.
While the app is marketed to parents and is not intended for use without parent consent, those 13 or older can legally sign up and use the app if they desire. However, it's the intention of the app developers that parents be the master Account Owners and not children.
Children under the age of 13 may use the app under a parent's account (Child Account) without need of a personal email address. If a parent signs up a child 12 years or younger using a child's personal email address, we interpret such action as parental consent.
In compliance with the Children's Online Privacy Protection Act (COPPA):
If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe a child under 13 has provided us with personal information without parental consent, please contact us immediately at support@familytools.app.
We use Firebase (provided by Google) for our backend infrastructure. Like many operators, Firebase collects information that your browser or device sends whenever you visit or use the service ("Log Data").
This Log Data may include information such as:
Log Data is collected and stored by Firebase in accordance with Google's security and privacy standards. This data is used solely for the purpose of maintaining and improving the service, troubleshooting issues, ensuring security, and analyzing usage patterns.
Firebase retains log data according to its standard retention policies. We do not control Firebase's log retention but rely on their industry-standard practices for infrastructure logging.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your device's hard drive.
We do not directly use cookies for tracking or advertising purposes. However, our infrastructure and analytics providers (Firebase and our self-hosted analytics platform) may use cookies that are essential for the Service to function properly.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use the Service.
We do not use cookies for advertising, tracking across websites, or any other purposes beyond providing and improving the Service.
We retain your personal information only for as long as necessary to provide you with our Service and as described in this Privacy Policy. Specifically:
We will retain and use information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
The security of your Personal Information is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage, including:
However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
In the event of a data breach that affects your personal information, we will:
You will be notified via email at the address associated with your account.
Depending on your location, you may have certain rights regarding your personal information. We respect these rights for all our users, regardless of location, to the extent we have the technical capability to fulfill them.
Most rights can be exercised directly through the app. For data portability requests or other assistance, contact us at support@familytools.app. We will respond to requests within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
As detailed in this Privacy Policy, we collect:
We use your information solely to:
California residents have the right to:
Most CCPA rights can be exercised directly through the app. For data portability requests or other questions, contact us at support@familytools.app with "CCPA Request" in the subject line. We will verify your identity and respond within 45 days.
We do not sell your personal information to third parties for monetary or other valuable consideration.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR).
We process your personal information under the following legal bases:
In addition to the rights listed above, you have:
Under GDPR, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. We will provide this within 30 days of your request. Contact us at support@familytools.app to request your data export.
You can delete your account at any time through the app, which will immediately remove all your personal information. Note that anonymized analytics data, which cannot be linked to you, will be retained as described in our Data Retention section.
Your information may be transferred to and processed in the United States, where Zerin Technologies LLC is based. We ensure appropriate safeguards are in place for international transfers, including:
For GDPR-related inquiries, you may contact us at support@familytools.app with "GDPR Inquiry" in the subject line.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.
We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and we will not transfer your Personal Information to an organization or country unless there are adequate controls in place to protect your information.
Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We use the following categories of third-party service providers:
These providers are contractually obligated to protect your data and use it only for the purposes we specify. Firebase operates under Google's security and privacy standards.
This Privacy Policy is effective as of November 18, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. We will provide reasonable notice before the changes take effect.
Material changes include, but are not limited to:
For non-material changes (such as clarifications or formatting updates), we will update the "Last updated" date at the top of this policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:
Email: support@familytools.app
Website: http://www.familytools.app
Subject Line for Specific Requests:
We will respond to all requests within 30 days (or as required by applicable law).